Return & Refund PolicyGeneral Policy As
most of our products are packed and
shipped within 24 hours, we do not accept returns or cancellations once an order is
placed. However, if your product
arrives damaged or defective, you must
contact us within 1 day of receiving your
order so that we can evaluate the issue and provide a resolution.Damages & Issues
Please inspect your order upon
delivery. If the item is damaged, defective,
or you received the wrong product, contact
us immediately at
[support.drleaf@gmail.com]
with clear photos of the issue. We will
review your case and, if approved, arrange a replacement or refund.Non-returnable ItemsPersonalised/customised products (except in case of damage on arrival)Sale itemsGift cardsRefundsOnce your damaged/incorrect product claim is
reviewed and approved, we will notify you.
If a refund is approved, it will be processed
to your original payment method within 10 business days. Please allow additional time
for your bank or credit card provider to
reflect the refund.If more than 15 business
days have passed since approval and you
have not received your refund, please
contact us at support.drleaf@gmail.com.